Mopinion App Feedback

Mobile app feedback form templates and phrasing collected from Mopinion.

5 Easy-To-Use Mobile App Feedback Form Templates - Mopinion

Type	Screenshot
Customer Satisfaction (CSAT)
Goal Completion Rate (GCR)
Customer Effort Score (CES)

Customer Satisfaction (CSAT)

Your opinion is important to us. This way we can keep improving our app.

Your overall satisfaction of the app 1 to 10 scale

Please select your feedback category below:

• Question
• Suggestion
• Content
• Compliment
• Products
• Other

Button: Continue

Goal Completion Rate (GCR)

Did you achieve your goal?

• Yes
  • Ask them how much effort it took them to achieve their goal using Customer Effort Score.
• Partially
• No
  • Ask why they are visiting the app.

What was the reason for your visit?

• Please give your reason

Please describe why you couldn't achieve your goal:

• Something went wrong
• Information is missing
• The form doesn't work well
• Other

Button: Next

Customer Effort Score (CES)

How much effort did it take you to achieve your goal?
Do you have any suggestions to improve our app?
Please fill in your answer

Phrases used by Mopinion

• How satisfied are you with this app?
• Did you achieve your goal?
  • Yes, Partly, No
  • Something went wrong
  • Information is missing
  • The form doesn't work well
  • Other
• Do you have any suggestions to make our mobile app better?
• Very little effort
• Do you have any suggestions for improving our mobile app?
• How likely is it that you'll recommend us to a friend or family member?
• Based on your recent purchase, how likely are you recommend us?
• Why did you provide a score of ___?
• Why are you using this app?
• What did you want to achieve on our app?
• Was this information useful to you?
• Does this information answer your question?
• Is this content clear?
  • Yes, No
• Can you please explain your answer?