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ZIPAIR tips

Practical notes on flying ZIPAIR, including seat selection, meals, and luggage policies.

📋 Summary

  • No frills - No onboard entertainment; meals and drinks cost extra.
  • Food is decent - Small portions, but acceptable taste.
  • Standard seats are narrow - Smaller than those on JAL or ANA.
  • Extra legroom seats are worth it - More comfortable than JAL or ANA economy seats.
  • Extra luggage, meals, and carry-on items can be added up to 3 hours before the flight at no extra charge.
    • These add-ons can be purchased at the airport counter, but with an additional fee.

💺 How to get seats with extra legroom

  1. Do not select a package - All packages require you to choose standard seats.
  2. Ideally, select extra legroom seats in the front section - A small wall provides privacy and small storage pockets.
  3. Look for extra legroom seats in the center aisle (not an emergency exit row).
  4. If you pick a side aisle, avoid the window seat - The wall curves inward, reducing head space.
  5. The window seat provides a pocket large enough for an iPad.

🍱 Ordering an inflight meal

  • Include meals when booking the flight.
  • Selection is limited when purchasing during the flight.
  • The meals are decent but small.
  • Size - Small; consider ordering 2 for a long flight.
  • Taste - All meals so far have been acceptable.
  • Flying from Japan? Buy food from the 7-Eleven near the terminal.
  • Order at least 3 hours before the flight.
  • The number of available meals and selections is limited when purchasing during the flight.
  • Option to receive the meal 2 hours before arrival (with a small charge).
  • No carbonated water is served on the plane (only soda is available for purchase).

⭐ Food ratings

Food itemRatingPrice
Korean BBQ3/5
Filling pork cutlet sandwich4/5 (tasty but cold)¥1,600

🪑 Middle seats

  • Do not select a middle seat if you choose a package.
  • Middle seats are cheaper when purchased individually.

🧳 Luggage and carry-on

  • You can always add luggage, but there are no refunds for unused luggage.
  • ZIPAIR Point Club Plus - If you plan to fly ZIPAIR with checked baggage, consider joining the paid membership.
    • Annual fee: ¥5,000
    • Benefit: 30% discount on checked baggage fees
    • Note: Sporting goods are excluded from the discount.
    • ⚠️ Warning: The discount is only available on the web after logging in as a member.

⚠️ Warnings

  • No refunds or changes are allowed.
  • 24-hour cancellation policy for flights to/from the USA - Cancel your ticket without penalty within 24 hours of booking (reservation must be made at least 1 week before departure).
  • Fare Rules - ZIPAIR Official Website

✈️ Travel tips

  • Seats are narrower than those on JAL or ANA.
  • Use iPads or tablets instead of laptops.
    • Seats have stands for tablets or phones.
    • The seats are too narrow for laptops.
    • No onboard entertainment is provided.
  • Charging ports:
    • USB-A charging ports work well.
    • The in-seat power plugs are unreliable; the angle makes it difficult to keep the plug in place.
  • Bring plenty of snacks and drinks.
  • Seats 19D and 19E are not separated by a hard border.

📶 Onboard Wi-Fi

  • Onboard Wi-Fi is free but very slow. Messaging apps work fine, but do not expect browsing.