Internet and cell service in Tokyo

How to choose internet and mobile plans in Tokyo, including store tips, payment methods, and plan advice.

• Payment methods
• Notes on cell phone plans in Japan
  • Data + voice vs data-only plans

Trying to find a cell phone plan in Japan?

Go to a Yodobashi Camera (ヨドバシカメラ) or Bic Camera (ビックカメラ) store.

• These big electronics stores have well-staffed cell phone sections where you can compare plans.
• Stores near major stations also tend to have more English-speaking staff.

Talk with staff at Yodobashi or Bic Camera and ask for a recommendation.

• They will review available plans and help you pick the best one for your needs and budget.
• Avoid the branded booths unless you are certain you want their plan.

Personal recommendation:

• Store: Yodobashi Camera Shinjuku West Main Store (ヨドバシカメラ 新宿西口本店)
• Plan: SoftBank 光 + YMobile bundle plan
  • Reliable for working at home with the fast SoftBank 光 fiber internet connection.
  • Cheaper than buying the two services separately because of lower setup costs and reduced monthly billing.
  • Simple integration with PayPay.

As of November 2025:

• SoftBank 光 is pricier but the fastest internet plan for Tokyo.
• YMobile is a budget-friendly cell phone plan with the same coverage as SoftBank.
  • YMobile works well for coverage in rural areas (mountains, beaches, and other remote areas).
• Rakuten Mobile is the cheapest cell phone plan but has limited coverage.

Payment methods

• The easiest way to pay for your cell phone plan is with a credit card.
• Japan Post Bank is the most straightforward option for opening a bank account.
  • For more details, refer to the How to open a Japan Post Bank account - MATCHA article.
• Apply for a Rakuten credit card before trying to get a cell phone plan.
• If you have money in a different currency, consider the Wise Debit Card as a payment method.

Notes on cell phone plans in Japan

Japan's major cell service providers:

• AU
• Docomo
• SoftBank
• Rakuten Mobile

Data + voice vs data-only plans

• It is cheaper to get a data-only plan and use a VoIP app like LINE or WhatsApp for voice calls.
• Generally, data-only plans do not support phone calls or SMS (text messages).
  • Suitable for those who have company phones.
  • Not ideal when trying to use two-step verification for online services (security or sign-ups).

Vocabulary:

• Unlimited plans = 無制限

Helpful articles:

• Japan's cheapest cell phone plans compared - Tokyo Cheapo
• How and why to get a Japanese phone number - Time Out Tokyo