ZIPAIR tips

Here are some quick tips for using the ZIPAIR airline.

• Summary
• How to get seats with extra legroom
• Ordering an inflight meal
• Food ratings
• Middle seats
• Luggage and carry-on
• Warnings
• Travel tips
• Onboard Wi-Fi

Summary

• No frills - No onboard entertainment; meals and drinks cost extra.
• Food is decent - Small portions, but the taste is acceptable.
• Standard seats are narrow - Smaller than those on JAL or ANA.
• Extra legroom seats are worth it - More comfortable compared to JAL or ANA economy seats.
• Extra luggage, meals, and carry-on items can be added up to 3 hours before the flight at no extra charge.
  • These add-ons can be purchased at the airport counter but with an additional fee.

How to get seats with extra legroom

1. Do not select a package - All packages require you to choose standard seats.
2. Ideally, select extra legroom seats in the front section - A small wall provides privacy and small storage pockets.
3. Look for extra legroom seats in the center aisle (not an emergency exit row).
4. If you pick a side aisle, avoid the window seat - The wall curves inward, reducing headspace.
5. The window seat provides a pocket large enough for an iPad.

Ordering an inflight meal

• Include meals when booking the flight.
• Selection is limited when purchasing during the flight.
• The meals are decent but small.
• Size - Small; consider ordering two for a long flight.
• Taste - All meals so far have been acceptable.
• Flying from Japan? Buy food from the 7-Eleven near the terminal.
  • Google Maps: 7-Eleven Narita Airport Terminal 1
  • Narita website: 7-Eleven Terminal 1
• Order at least 3 hours before the flight.
• The number of available meals and selections is limited when purchasing during the flight.
• Option to receive the meal 2 hours before arrival (with a small charge).
• No carbonated water is served on the plane (only soda is available for purchase).

Food ratings

Food item	Rating	Price
Korean BBQ	3/5
Filling pork cutlet sandwich	4/5 (tasty but cold)	¥1,600

Middle seats

• Do not select a middle seat if you choose a package.
• Middle seats are cheaper when purchased individually.

Luggage and carry-on

• You can always add luggage, but there are no refunds for unused luggage.

Warnings

• No refunds or changes are allowed.
• 24-hour cancellation policy for flights to/from the USA - Cancel your ticket without penalty within 24 hours of booking (reservation must be made at least one week before departure).
• Fare Rules - ZIPAIR Official Website

Travel tips

• Seats are narrower than those on JAL or ANA.
• Use iPads or tablets instead of laptops.
  • Seats have stands for tablets or phones.
  • The seats are too narrow for laptops.
  • No onboard entertainment is provided.
• Charging ports:
  • USB-A charging ports work well.
  • The in-seat power plugs are unreliable; the angle makes it difficult to keep the plug in place.
• Bring plenty of snacks and drinks.
• Seats 19D and 19E are not separated by a hard border.

Onboard Wi-Fi

• Onboard Wi-Fi is free but very slow. Messaging apps work fine but do not expect browsing.